There will be times when other retailers are running special offers or promotions that we just can't match and when this happens we won't mess about we'd just advise you to go with the option that you think gives you the best deal. It's important to remember that price shouldn't always be the deciding factor in your purchasing decision; after sales support should be considered too and that's where we can assure you that we will not let you down.
So, if you have managed to find a cheaper price from another retailer just give us a call on 0191 4144241 then choose option 2 followed by option 1 and we'll do the rest. You can also send an email to [email protected], use our contact methods on the product directly or use our contact us page.
We do need to make clear that in circumstances whereby other retailers are selling at prices that are clearly unreasonable we do reserve right to decline the price match offer. This can often be due to shelf clearing exercised where retailers or sellers have bought in bulk and been left with excess stock or when they have bought liquidation stock or stock from a none authorise source. Basically, if your request for a price match is genuine, and from another authorised reseller of the selected manufacturer, then we should be able to match the price for you but other requests may be declined.